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Your comments and suggestions

At CSL we are proud of the service, product and overall customer experience that we provide. This section of the site has been created to allow our customers to comment on their experiences. We value every comment and will where applicable, publish noteworthy comments on this page.

 

Please Note : This page is not a method of contacting CSL for information, help or support. It is not reviewed daily and as such if you need a response, please use one of the following methods :

 

          1. For service on your furniture please visit our on-line support system.

          2. If you wish to contact us, click here >>

          3. For our 3 minute customer satisfaction questionaire please click here >>

 

To view more testimonials from our previous website, click here >>

 

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CommentAdded ByDate Submitted
We have been looking for a new suite for a couple of weeks now, today we called at the leeds branch we walked through the door we were greeted then left to browse at our leisure, then after a while we were asked if everything was ok. we had found a lovely suite we liked, we were told what we wanted to know no preasure was given. We think we have decided so now we will be going back to purchase well done Calid at the birstal branch. malc+jan wilsden01/09/2008 14:40:02
We have just taken delivery of our new furniture and we are delighted. From the moment we walked through the door at the Birstall store we have received nothing but first class service. CSL Sofas keep their promises and have a brilliant team who are all excellent. We would definitely recommend them for quality, service, value for money and above all, looking after their customers. Thanks again.Meg & Phil Devine21/07/2008 14:24:44
My sincere thanks to salesman Neal Duffy and all at the Blackpool Showroom, and the delivery guys. This was overall a superb service and everyone I spoke to and met at CSL were totally customer oriented. This is without doubt an exceptional company who does really care! I will be back - and will recommend CSL to anyone who looks for SERVICE!Basil Soper04/07/2008 14:53:30
Fantastic service from the second i walked into my local store in Manchester (White City). I chose my sofa in about 10mins, placed my order and delivery was a couple of weeks after as promised. The delivery team were very professional and polite even though it was difficult to get the sofa into the lounge. I recommend CSL to anyone.Angela Middleton25/05/2008 12:15:27
Buying from CSL in Chester has been a very pleasurable experience from start to finish. Having visited numereous furniture stores within a 50 mile radius of home,leaving no sofa not looked at, kept getting drawn back to CSL because of the good choice, quality, and reasonable prices. We ended up ordering a 2 seater and a 3 seater Samsara. Would happily recommend CSL, it was particularly nice to be served by salesman who were not pushy. Special thanks to Bob Owens for keeping us informed on our order and for the sofas arriving 2 weeks earlier than scheduled, as he originally promised when we ordered.Bea Roberts08/05/2008 18:24:24
I would just like to convey my thanks to Barry Gannon, the store manager at Stockport CSL, for his help and brilliant service. I would also like to express my thanks to the two men who delivered my new sofa and chairs, Pete and Michael for the care they took and their professionalism. I would certainly recommend CSL Stockport to my friends.Molly Jones08/05/2008 10:31:08
Thankyou Neal at the Blackburn branch of CSL, from the moment we walked through the store doors to the delivery, we have been very impressed. We needed a new sofa fast and thanks to Neal we had ours delivered within 2 days, very friendly and helpful staff, we will definately recommend CSl to everyone, Thanks again Neal.................Sharon Davies20/04/2008 14:17:16
First Class, I walked in and bought what I wanted all within about 3 minutes, really nice salesman helpful and good. sofa arrived on time I was kept informed all the way. The team behind this business really understand what people today want. A quick friendly No nonsense profesional Approach,selling products people want at the right price. From the staff in the shop to the people that deliver the goods, it flows like clockwork. I only wish other retail businesses would follow suit. Thankyou very mush CSL Leeds. I highly recommend CSL to all.Dave steele12/04/2008 19:36:24
THANKYOU. From buying my sofa from your branch in Chester to receiving delivery has been a pleasure. Congratulations to all your staff and the delivery Team. Thankyou againKaren Telfer08/03/2008 18:09:19
very good service from start to finish, the sofas were of excellent quality. where the service stands out was with the delivery guys who, having travelled for 5 hours were very helpful and polite. after trying to get the sofa into the flat for about an hour they eventually managed to get it in through the first floor balcony. very pleasedandrew michael05/03/2008 12:25:28